Privacy Policy

What Information We Collect

We collect personal information from you, including:

• Name
• Email address
• Contact information
• Billing or purchase information
• User-generated content (including AI prompts, queries, and uploaded attachments)
• Usage data and interaction with our service
• Technical information (such as IP address and device information)

How We Use Your Information

We collect your personal information in order to:

• Create and manage your Promptr account
• Process payments and handle billing
• Provide and improve our AI chat services
• Respond to your inquiries and provide customer support
• Send service-related communications
• Analyze usage patterns to enhance user experience
• Maintain the security of our platform

Information Sharing with Third Parties

We share certain information with:

• AI service providers (OpenAI, Claude, Gemini, DeepSeek, etc.) to process your queries
• Stripe to handle transactions
• Cloud service providers who host our application
• Legal authorities when required by law

We do not sell your personal information to third parties.

Your AI Content and Data

• The prompts you submit are sent to third-party AI providers to generate responses.
• We store your conversation history to provide service continuity.
• You can delete your conversation history at any time through your account settings.
• We implement reasonable security measures to protect your data.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Ask for a copy of any personal information we hold about you.
• Request correction of your personal information if it is inaccurate.
• Request deletion of your account and associated data.
• Lodge a complaint if you believe your privacy rights have been violated.

If you'd like to exercise any of these rights, please contact us at support@promptr.chat.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through the Promptr application.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: support@promptr.chat

Last Updated: 21/03/2025